Terms of Service

Overview

Welcome to RawInstinct Supps! The terms "we", "us" and "our" refer to RawInstinct Supps. RawInstinct Supps operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). RawInstinct Supps is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

1. Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

2. Our Products

We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ from how they may appear on your screen. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products.

3. Orders

When you place an order, you are making an offer to purchase. RawInstinct Supps reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until RawInstinct Supps confirms acceptance. We must receive and process your payment before your order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

4. Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges. You agree to provide current, complete and accurate purchase, payment and account information and to promptly update your account information.

5. Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

6. Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by RawInstinct Supps, its affiliates or licensors and are protected by patent, copyright and other intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. Unauthorized use of the Services may be a violation of federal and state intellectual property laws.

7. Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" and "as available" without warranties of any kind. Any use is entirely at your own risk and discretion.

8. Third-Party Links

The Services may contain hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites and are not liable for any harm related to your access of them.

9. Relationship with Shopify

RawInstinct Supps is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with RawInstinct Supps. Shopify is not responsible for any aspect of any sales between you and RawInstinct Supps, including any injury, damage, or loss resulting from purchased products and services.

10. Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

11. Feedback

If you submit ideas, suggestions, feedback, reviews, proposals, plans, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. You represent and warrant that you own or have all necessary rights to all Feedback.

12. Errors, Inaccuracies and Omissions

Occasionally there may be information in the Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

13. Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services for any unlawful or malicious purpose, to violate any laws, to infringe intellectual property rights, to harass or harm any person, to transmit false or misleading information, to send spam, to impersonate any person or entity, or to engage in any conduct that restricts anyone's use of the Services.

You also agree not to upload viruses, reproduce or resell any portion of the Services, collect personal information of others, or use any robot, spider, scraping, or automated tools (including AI agents) to access the Services. We reserve the right to suspend, disable, or terminate your account at any time.

14. Agents

This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of any person or entity. No Agent may access the Services unless it identifies itself in the request user agent string as "Agent/[agent name]", does not conceal that it is an Agent, responds truthfully when asked, and does not circumvent measures intended to control how Agents access the Services.

15. Termination

We may terminate this agreement or your access to the Services in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Sections that by their nature should survive termination will continue to apply.

16. Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. The Services and all products are provided "AS IS" and "AS AVAILABLE" without any representations, warranties or conditions of any kind, either express or implied.

17. Limitation of Liability

To the fullest extent provided by law, in no case shall RawInstinct Supps, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of the Services or any products procured using the Services.

18. Indemnification

You agree to indemnify, defend and hold harmless RawInstinct Supps, Shopify, and our affiliates from any losses, damages, liabilities or claims arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your access to and use of the Services.

19. Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed from these Terms.

20. Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision shall not constitute a waiver. These Terms and any policies posted by us constitute the entire agreement between you and us and govern your use of the Services.

21. Assignment

You may not delegate, transfer or assign this Agreement or any of your rights or obligations without our prior written consent. We may transfer, assign, or delegate these Terms without consent or notice to you.

22. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws applicable in the jurisdiction where RawInstinct Supps is headquartered.

23. Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

24. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

25. Contact

Questions about the Terms of Service should be sent to us at rawinstinctsupps@hotmail.com.